What is deposit credit in SAP CRM-EM - CRM Entitlement Management?

SAP Term: deposit credit

• Component: CRM-EM

• Component Name: CRM Entitlement Management

• Description: Program scheme within the deposit refund program which can become effective if the system does not find enough valid entitlements for a returns request. In the deposit credit program scheme, the dealer first returns a product without a valid entitlement. The system creates a negative entitlement, and the dealer must buy an appropriate product and its associated entitlement before the validity period expires.

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• Key Concepts: 
  Deposit Credit is a feature of SAP CRM Entitlement Management (CRM-EM) that allows customers to make deposits to their accounts in order to receive discounts or other benefits. The deposits are held in a secure account and can be used to pay for future purchases. 
  
  How to use it: 
  To use Deposit Credit, customers must first create an account with SAP CRM Entitlement Management. Once the account is created, customers can make deposits into their account using a variety of payment methods. The deposits are then held in a secure account and can be used to pay for future purchases. 
  
  Tips & Tricks: 
  When making deposits into your account, it is important to keep track of the amount deposited and the date of the deposit. This will help you keep track of your balance and ensure that you are able to take advantage of any discounts or other benefits associated with your deposit. 
  
  Related Information: 
  For more information about Deposit Credit and other features of SAP CRM Entitlement Management, please visit the SAP website or contact your local SAP representative.