What is 'branding image' in SAP CRM-CM - Case Management?

branding image - Overview

• Component: CRM-CM

• Component Name: Case Management

• Description: A picture displayed on the welcome page or confirmation page of a mobile application.

branding image - Details

• 
  Key Concepts: 
  Branding image is a feature of SAP CRM-CM Case Management that allows users to customize the look and feel of their customer service cases. This includes the ability to upload a logo, select a color palette, and choose a font. This helps to create a consistent and recognizable brand identity for customers.
  
  How to use it: 
  To use the branding image feature, users must first upload an image file of their logo. This can be done by selecting the “Upload Logo” option in the branding image settings. Once the logo is uploaded, users can then select a color palette and font that best reflects their brand identity. Finally, users can save their settings and apply them to all customer service cases.
  
  Tips & Tricks: 
  When selecting a color palette, it is important to choose colors that are consistent with your brand identity. Additionally, it is important to select a font that is easy to read and legible. Finally, make sure that your logo is clear and recognizable when viewed at different sizes.
  
  Related Information: 
  For more information on branding image in SAP CRM-CM Case Management, please refer to the official SAP documentation here: https://help.sap.com/viewer/product/CRM_CM/7.0/en-US/f9f8d3a2b6c14e8a9f3d7c2b5f9e4d1a.html