What is 'claim validation' in SAP CRM-CLA - Claims Management?

claim validation - Overview

• Component: CRM-CLA

• Component Name: Claims Management

• Description: A check whether a claim, which a customer presents to a manufacturer, is authorized.

claim validation - Details

• 
  Key Concepts: 
  Claim validation is a process in SAP CRM-CLA Claims Management that verifies the accuracy of customer claims. It involves checking the customer’s data against the company’s records to ensure that the claim is valid and can be processed. The process also includes verifying the customer’s identity and any other relevant information.
  
  How to use it: 
  Claim validation in SAP CRM-CLA Claims Management is done by entering the customer’s data into the system and then running a verification process. This process will check the customer’s data against the company’s records to ensure that the claim is valid and can be processed. If any discrepancies are found, they must be addressed before the claim can be approved.
  
  Tips & Tricks: 
  When performing claim validation in SAP CRM-CLA Claims Management, it is important to double-check all of the customer’s data to ensure accuracy. Additionally, it is important to make sure that all relevant information is included in the claim, such as proof of purchase or other documents that may be required.
  
  Related Information: 
  SAP CRM-CLA Claims Management also includes features such as automated claim processing, dispute resolution, and reporting capabilities. Additionally, it can be integrated with other SAP systems such as ERP and SCM for a more comprehensive solution.