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Component: CRM-CLA
Component Name: Claims Management
Description: A categorization for claims that are made by customers to manufacturers. Possible types of claims may include: Invoice claim Deduction claim
Key Concepts: Claim type is a classification of claims in the SAP CRM-CLA Claims Management component. It is used to categorize claims according to their type, such as warranty, service, or product return. The claim type also determines the processing steps and the required data for a claim. How to use it: In order to use claim type, you must first create a claim in the SAP CRM-CLA Claims Management component. Once the claim is created, you can assign a claim type to it. This will determine the processing steps and data that are required for the claim. Tips & Tricks: When assigning a claim type to a claim, make sure that you select the correct one. This will ensure that all of the necessary data and processing steps are completed for the claim. Related Information: For more information on how to use claim type in SAP CRM-CLA Claims Management, please refer to the official SAP documentation.