What is 'business data display' in SAP CRM-CIC - Interaction Center WinClient?

business data display - Overview

• Component: CRM-CIC

• Component Name: Interaction Center WinClient

• Description: Component that displays business objects such as customers, sales orders, and service notifications that an agent has created, changed, or processed during an interaction.

business data display - Details

• 
  Key Concepts: 
  Business data display is a feature of the CRM-CIC Interaction Center WinClient component of SAP. It allows users to view and manage customer data in a graphical format. This includes customer contact information, account details, and other relevant data. The data can be viewed in a variety of formats, including tables, charts, and graphs.
  
  How to use it: 
  To use the business data display feature, users must first log into the CRM-CIC Interaction Center WinClient component of SAP. Once logged in, users can access the business data display feature by selecting the “Business Data Display” option from the main menu. From there, users can select the type of data they wish to view and customize the display format. 
  
  Tips & Tricks: 
  When using the business data display feature, it is important to remember that only certain types of data can be viewed in certain formats. For example, customer contact information can only be viewed in a table format. Additionally, users should take advantage of the customization options available to them when viewing their data. This will allow them to tailor their view to their specific needs. 
  
  Related Information: 
  For more information on the business data display feature of SAP’s CRM-CIC Interaction Center WinClient component, please refer to SAP’s official documentation or contact your local SAP representative.