What is resale and claim message processing in SAP CRM-CHM - Channel Management?

SAP Term: resale and claim message processing

• Component: CRM-CHM

• Component Name: Channel Management

• Description: A channel sales management application that enables the brand owner to process resale and claim messages transmitted by the channel partner, and update its systems with this information.

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• Key Concepts: 
  Resale and claim message processing is a component of SAP CRM-CHM Channel Management. It enables companies to process resale and claim messages from their customers, suppliers, and other partners. This includes the ability to create, edit, and delete messages, as well as to track the status of each message. 
  
  How to use it: 
  Resale and claim message processing can be used to manage customer orders, returns, and claims. It allows companies to quickly and easily process customer requests and ensure that all orders are fulfilled in a timely manner. Additionally, it can be used to track the status of each message, so that companies can quickly respond to customer inquiries. 
  
  Tips & Tricks: 
  When using resale and claim message processing, it is important to ensure that all messages are accurate and up-to-date. Additionally, it is important to keep track of the status of each message so that companies can quickly respond to customer inquiries. 
  
  Related Information: 
  For more information on resale and claim message processing, please refer to the SAP CRM-CHM Channel Management documentation. Additionally, there are many online resources available that provide detailed information on how to use this component of SAP CRM-CHM Channel Management.