Do you have any question about this SAP term?
Component: CRM-CCI
Component Name: SAP Contact Center
Description: Phone number extensions that can be selected in a BCM system. A number range contains a PSTN range, an internal range, and a subrange.
Key Concepts: Number range is a feature of the SAP Contact Center Infrastructure (CRM-CCI) that allows users to assign unique numbers to objects such as customer contacts, customer accounts, and service requests. This helps to ensure that each object is uniquely identified and tracked. How to use it: Number range can be used to assign unique numbers to objects in the SAP Contact Center Infrastructure. This can be done by creating a number range object in the system and then assigning it to the relevant objects. The number range object can be configured with various parameters such as the number range interval, the number of digits, and the number of decimal places. Tips & Tricks: When creating a number range object, it is important to ensure that the parameters are set correctly. This will help to ensure that each object is uniquely identified and tracked. Additionally, it is important to keep track of the numbers that have been assigned so that they can be easily referenced in the future. Related Information: For more information on number range in SAP Contact Center Infrastructure, please refer to the official SAP documentation. Additionally, there are many online resources available that provide detailed instructions on how to use this feature.