What is Email Sender in SAP CRM-CCI - SAP Contact Center?

SAP Term: Email Sender

• Component: CRM-CCI

• Component Name: SAP Contact Center

• Description: A server component that can be used to send e-mail messages such as voicemail notifications and e-mail queue replies using the local SMTP server in the operating system

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• Key Concepts: 
  Email Sender is a component of the CRM-CCI SAP Contact Center Infrastructure. It is used to send emails from the contact center to customers, prospects, and other contacts. It is a powerful tool that allows for customization of emails, including the ability to add attachments, customize the subject line, and personalize the message. 
  
  How to use it: 
  Email Sender can be used in a variety of ways. It can be used to send out promotional emails, follow-up emails, or even automated emails. It can also be used to send out notifications or reminders. To use Email Sender, you will need to log into the CRM-CCI SAP Contact Center Infrastructure and select the Email Sender option. From there, you will be able to customize your email and send it out. 
  
  Tips & Tricks: 
  When using Email Sender, it is important to remember that you should always double-check your email before sending it out. This will ensure that all of the information is correct and that there are no typos or errors in the message. Additionally, it is important to make sure that you are sending out emails in a timely manner so that your contacts do not become overwhelmed with too many emails at once. 
  
  Related Information: 
  For more information on Email Sender and other components of the CRM-CCI SAP Contact Center Infrastructure, please visit the official SAP website. Additionally, there are many online tutorials and resources available that can help you learn more about how to use Email Sender effectively.