What is questionnaire in SAP CRM-CA - CRM Cross-Application Components?

SAP Term: questionnaire

• Component: CRM-CA

• Component Name: CRM Cross-Application Components

• Description: A structured set of questions created using the survey tool and used to help process the business transactions activity, lead and opportunity, for example to help determine the correct qualification level for a lead.

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• Key Concepts: 
  A questionnaire in SAP CRM-CA Cross-Application Components is a set of questions used to collect data from users. It can be used to gather information about customer preferences, product feedback, or other data points. The questionnaire can be customized to fit the needs of the user and can be used in a variety of ways. 
  
  How to use it: 
  To use a questionnaire in SAP CRM-CA Cross-Application Components, the user must first create the questionnaire. This can be done by selecting the “Create Questionnaire” option from the menu. The user can then customize the questionnaire by adding questions, setting answer types, and setting other parameters. Once the questionnaire is created, it can be sent out to users via email or other methods. 
  
  Tips & Tricks: 
  When creating a questionnaire in SAP CRM-CA Cross-Application Components, it is important to make sure that the questions are clear and concise. Additionally, it is important to make sure that the answer types are appropriate for the type of data being collected. Finally, it is important to make sure that the questionnaire is easy to understand and navigate for users. 
  
  Related Information: 
  For more information on creating and using questionnaires in SAP CRM-CA Cross-Application Components, please refer to the official documentation provided by SAP. Additionally, there are many online resources available that provide tips and tricks for creating effective questionnaires.