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Component: CRM-CA
Component Name: CRM Cross-Application Components
Description: A directory structure that can be used when creating information on products, business partners, and other such objects within CRM.
Key Concepts: A folder template is a feature of the SAP CRM Cross-Application Components that allows users to create and manage folders. It provides a structure for organizing and managing documents, such as emails, documents, and other files. The folder template also allows users to assign access rights to different users or groups. How to use it: To use the folder template, users must first create a folder. This can be done by selecting the “Create Folder” option from the CRM Cross-Application Components menu. Once the folder is created, users can then assign access rights to different users or groups. They can also add documents, emails, and other files to the folder. Tips & Tricks: When creating a folder, it is important to give it a descriptive name that will help other users understand what type of content is stored in the folder. Additionally, it is important to assign appropriate access rights to ensure that only authorized users can view or modify the contents of the folder. Related Information: The SAP CRM Cross-Application Components also includes features such as document management, workflow management, and reporting. These features can be used in conjunction with the folder template to further enhance document organization and management.