What is reference object in SAP CRM-BTX-SVO - Service Order?

SAP Term: reference object

• Component: CRM-BTX-SVO

• Component Name: Service Order

• Description: A product or installed base in the business transaction for which a service is requested. You can create several reference objects per header or item. If an installed base is defined for the reference object, certain master data for example, partner can be transferred to the business transaction. An object history that is available for evaluations can be built up using the reference object.

Smart SAP Assistant

• Key Concepts: 
  Reference objects are used in SAP to store data that is used in multiple places. In the case of the CRM-BTX-SVO Service Order, reference objects are used to store information about service orders, such as customer information, service order details, and service order status. 
  
  How to use it: 
  Reference objects can be used to store data that is used in multiple places. For example, if a customer has multiple service orders, the customer information can be stored in a reference object and then referenced in each of the service orders. This allows for easy access to the customer information without having to enter it multiple times. 
  
  Tips & Tricks: 
  When creating reference objects, it is important to ensure that the data is accurate and up-to-date. This will ensure that the data is consistent across all of the service orders that reference the object. Additionally, it is important to ensure that the reference object is properly secured so that only authorized users can access it. 
  
  Related Information: 
  For more information on reference objects and how they are used in SAP, please refer to the SAP Help Portal (https://help.sap.com/viewer/). Additionally, there are many online resources available that provide detailed tutorials on how to use reference objects in SAP.