What is extension in SAP CEC - Customer Engagement and Commerce?

SAP Term: extension

• Component: CEC

• Component Name: Customer Engagement and Commerce

• Description: An encapsulated piece of software providing a set of functionality. One or more extensions are the technical structure of a module or a customer-specific implementation.

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• Key Concepts: 
  Extension is a feature of the SAP Customer Engagement and Commerce (CEC) component that allows customers to customize their experience with the platform. It enables customers to add new features, modify existing ones, and integrate third-party applications into their CEC environment. This allows customers to tailor their CEC experience to their specific needs.
  
  How to use it: 
  Extension can be used in a variety of ways. Customers can use it to add new features, such as payment processing or customer service tools, or modify existing features, such as product search or checkout processes. They can also integrate third-party applications into their CEC environment, such as analytics tools or marketing automation platforms.
  
  Tips & Tricks: 
  When using Extension, it is important to consider the impact of any changes on the overall performance of the CEC environment. It is also important to ensure that any third-party applications are compatible with the CEC platform before integrating them.
  
  Related Information: 
  For more information on Extension and how to use it, please refer to the SAP Customer Engagement and Commerce documentation.