Do you have any question about this SAP term?
Component: CEC-YIC-CEA
Component Name: SAP Hybris Citizen Engagement Accelerator
Description: A customer is the entity who is involved in a transaction, as the recipient of a service or benefit. It could be a person, group of people, or an organization.
Key Concepts: A customer in SAP is an individual or organization that purchases goods or services from a business. In the CEC-YIC-CEA SAP Hybris Citizen Engagement Accelerator, customers are citizens who interact with the government through digital channels. How to use it: The CEC-YIC-CEA SAP Hybris Citizen Engagement Accelerator enables governments to provide citizens with a personalized, digital experience. It allows citizens to access government services, such as filing taxes, applying for permits, and more. Citizens can also provide feedback and suggestions to the government through the platform. Tips & Tricks: When using the CEC-YIC-CEA SAP Hybris Citizen Engagement Accelerator, it is important to ensure that customer data is secure and protected. Additionally, it is important to ensure that customer interactions are handled in a timely manner and that customer feedback is taken into account when making decisions. Related Information: The CEC-YIC-CEA SAP Hybris Citizen Engagement Accelerator is part of the SAP Hybris suite of products. It is designed to help governments provide citizens with a personalized digital experience and enable them to access government services quickly and easily. Additionally, it provides governments with insights into citizen feedback and suggestions.