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Component: CEC-SRV-FSM
Component Name:
Description: Field Service Management Mandatory skill waste is an input used by the Autoscheduler feature. For example, if a job requires one skill, it should not be assigned to a resource with ten skills. More skilled resources should be spared for jobs which require more skills.
Key Concepts: Mandatory skill waste is a term used in the SAP CEC-SRV-FSM component to refer to the amount of time that is wasted when a service technician is assigned to a job that requires skills they do not possess. This can occur when a technician is assigned to a job that requires skills they do not have, or when a technician is assigned to a job that requires more skills than they possess. How to use it: The SAP CEC-SRV-FSM component can be used to identify and reduce mandatory skill waste. The component allows users to assign technicians to jobs based on their skills and qualifications, ensuring that technicians are only assigned to jobs they are qualified for. This helps reduce the amount of time wasted when technicians are assigned to jobs they cannot complete. Tips & Tricks: When using the SAP CEC-SRV-FSM component, it is important to ensure that technicians are only assigned to jobs they are qualified for. This will help reduce the amount of time wasted due to mandatory skill waste. Additionally, it is important to ensure that technicians are given adequate training in order to ensure they possess the necessary skills for any job they may be assigned. Related Information: The SAP CEC-SRV-FSM component can be used in conjunction with other components such as SAP CEC-SRV-SCH and SAP CEC-SRV-CAL in order to optimize service technician scheduling and reduce mandatory skill waste. Additionally, the SAP CEC-SRV-FSM component can be used in conjunction with other components such as SAP CEC-SRV-INV and SAP CEC-SRV-MAT in order to optimize inventory management and reduce costs associated with mandatory skill waste.