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Component: CEC-MKT
Component Name: SAP Marketing
Description: An app that is used to monitor lead management activites in SAP Hybris Marketing, and in Sales.
Key Concepts: Lead dashboard is a feature of the CEC-MKT SAP Marketing Cloud that provides an overview of the leads in an organization. It allows users to quickly identify and prioritize leads, track their progress, and measure the success of marketing campaigns. The dashboard also provides insights into customer behavior and trends. How to use it: The lead dashboard can be accessed from the main menu of the CEC-MKT SAP Marketing Cloud. Once opened, users can view a list of all leads in the system, as well as detailed information about each lead such as contact information, lead source, and lead status. Users can also filter leads by criteria such as lead type, lead source, and lead status. Tips & Tricks: To get the most out of the lead dashboard, users should take advantage of its filtering capabilities. This will allow them to quickly identify and prioritize leads based on their criteria. Additionally, users should take advantage of the insights provided by the dashboard to better understand customer behavior and trends. Related Information: The lead dashboard is part of the CEC-MKT SAP Marketing Cloud suite of tools. Other features include campaign management, customer segmentation, and analytics. For more information about these features, please visit the SAP website.