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Component: CEC-MKT
Component Name: SAP Marketing
Description: An internal employee who is assigned to perform a specific service for a customer as part of the account team. For example, one employee is assigned to support the customer as Account Executive, another is assigned in the role of Sales Representative.
Key Concepts: An account team member is a user in SAP Marketing Cloud who is responsible for managing the customer relationship. This user is typically a sales representative, customer service representative, or marketing manager. The account team member is responsible for creating and managing customer accounts, managing customer data, and providing customer support. How to use it: The account team member can be used to manage customer accounts in SAP Marketing Cloud. This includes creating and managing customer accounts, managing customer data, and providing customer support. The account team member can also be used to create campaigns and track their performance. Tips & Tricks: When creating an account team member in SAP Marketing Cloud, it is important to assign the appropriate roles and permissions to ensure that the user has access to the necessary features and functions. Additionally, it is important to ensure that the user has access to the correct customer data so that they can effectively manage the customer relationship. Related Information: For more information on how to use an account team member in SAP Marketing Cloud, please refer to the official documentation provided by SAP. Additionally, there are many online resources available that provide tips and tricks for using an account team member in SAP Marketing Cloud.