What is Google review status in SAP CEC-MKT-LOY - SAP Loyalty Marketing?

SAP Term: Google review status

• Component: CEC-MKT-LOY

• Component Name: SAP Loyalty Marketing

• Description: The status of the Google coupon in the Google Coupon app.

Smart SAP Assistant

• Key Concepts: 
  Google review status is a feature of the SAP Loyalty Marketing component (CEC-MKT-LOY) that allows customers to provide feedback on their experiences with a company’s products or services. This feedback is then used to improve customer satisfaction and loyalty. The Google review status feature allows companies to track customer reviews and ratings on Google, as well as respond to customer feedback in a timely manner. 
  
  How to use it: 
  To use the Google review status feature, companies must first set up their Google My Business account. Once the account is set up, companies can then link their SAP Loyalty Marketing component (CEC-MKT-LOY) to their Google My Business account. This will allow them to track customer reviews and ratings on Google, as well as respond to customer feedback in a timely manner. 
  
  Tips & Tricks: 
  It is important for companies to monitor their Google reviews and ratings regularly in order to ensure that customers are satisfied with their products or services. Companies should also respond promptly to customer feedback in order to maintain customer loyalty. Additionally, companies should take advantage of the Google review status feature by using it to identify areas of improvement and make necessary changes. 
  
  Related Information: 
  For more information about the Google review status feature, please refer to the SAP Help Portal or contact your local SAP representative. Additionally, you can find more information about the SAP Loyalty Marketing component (CEC-MKT-LOY) on the SAP website.