What is 'post group' in SAP CEC-MKT-DM-SE - Sentiment Engagement?

post group - Overview

• Component: CEC-MKT-DM-SE

• Component Name: Sentiment Engagement

• Description: Cluster of posts that have been grouped together in order to carry out follow-up activities.

post group - Details

• 
  Key Concepts: 
  Post group is a feature of the SAP CEC-MKT-DM-SE Sentiment Engagement component that allows users to group posts together for easier analysis. This feature allows users to quickly identify trends and patterns in customer sentiment by grouping posts into categories such as topics, locations, or other criteria. 
  
  How to use it: 
  To use post groups, users must first create a post group by selecting the posts they want to group together. Once the post group is created, users can then analyze the posts within the group to identify trends and patterns in customer sentiment. 
  
  Tips & Tricks: 
  When creating post groups, it is important to consider the criteria used for grouping posts. For example, if you are looking for trends in customer sentiment related to a particular topic, it may be helpful to group posts by topic rather than by location or other criteria. 
  
  Related Information: 
  The SAP CEC-MKT-DM-SE Sentiment Engagement component also includes features such as sentiment analysis and sentiment scoring, which can be used in conjunction with post groups to gain further insights into customer sentiment.