What is status point expiration in SAP CEC-EMA - SAP Emarsys?

SAP Term: status point expiration

• Component: CEC-EMA

• Component Name: SAP Emarsys

• Description: A setting during plan setup. You are able to control whether status points expire or the period after they are recalculated for each member.

Smart SAP Assistant

• Key Concepts: 
  Status point expiration is a feature of the CEC-EMA SAP Emarsys platform that allows users to set a specific expiration date for their status points. Status points are used to track customer engagement and loyalty, and setting an expiration date ensures that customers are not rewarded for outdated or irrelevant activities. 
  
  How to use it: 
  To use status point expiration, users must first set up their status points in the CEC-EMA SAP Emarsys platform. Once the points have been set up, users can then set an expiration date for each point. This can be done by selecting the “Expiration Date” option in the “Status Points” section of the platform. 
  
  Tips & Tricks: 
  When setting an expiration date for status points, it is important to consider the customer’s engagement level and loyalty. If a customer has been inactive for a long period of time, it may be beneficial to set a shorter expiration date for their points. This will ensure that customers are not rewarded for outdated or irrelevant activities. 
  
  Related Information: 
  For more information on status point expiration, please refer to the CEC-EMA SAP Emarsys documentation. Additionally, there are many online resources available that provide tips and tricks on how to effectively use status point expiration in order to maximize customer engagement and loyalty.