What is inbound SMS in SAP CEC-EMA - SAP Emarsys?

SAP Term: inbound SMS

• Component: CEC-EMA

• Component Name: SAP Emarsys

• Description: A short code or keyword text message sent by a customer to a business, enabling a two-way interactive SMS conversations.

Smart SAP Assistant

• Key Concepts: 
  Inbound SMS is a feature of the CEC-EMA SAP Emarsys Connector that allows businesses to receive and process incoming SMS messages. It enables businesses to respond quickly to customer inquiries, provide customer service, and send automated notifications. 
  
  How to use it: 
  Inbound SMS can be used to receive and process incoming SMS messages from customers. It can be used to respond quickly to customer inquiries, provide customer service, and send automated notifications. The CEC-EMA SAP Emarsys Connector provides an easy-to-use interface for setting up and managing inbound SMS messages. 
  
  Tips & Tricks: 
  When setting up inbound SMS, it is important to ensure that the message format is correct and that the message is sent to the correct recipient. Additionally, it is important to ensure that the message is sent in a timely manner so that customers receive a prompt response. 
  
  Related Information: 
  The CEC-EMA SAP Emarsys Connector also provides features for outbound SMS messaging, which allows businesses to send automated notifications and messages to customers. Additionally, the connector provides features for tracking customer interactions and managing customer data.