What is trigger in SAP (CA-ML-RAI - SAP Conversational AI)?

SAP Term: trigger

• Component: CA-ML-RAI

• Component Name: SAP Conversational AI

• Description: Conditions that determine whether the chatbot should execute the current skill. If the triggers for the skill are validated, the bot executes this skill over other skills.

Smart SAP Assistant

• Key Concepts: 
  A trigger is a feature of SAP Conversational AI that allows you to create automated responses to user input. Triggers are used to detect specific keywords or phrases in user input and then respond with a predefined response. Triggers can be used to provide helpful information, ask follow-up questions, or direct the conversation in a certain direction. 
  
  How to use it: 
  To create a trigger, you must first define the keyword or phrase that will trigger the response. You can then create a response that will be sent when the trigger is activated. You can also add conditions to the trigger, such as only responding if the user has asked a certain question or if they have provided certain information. 
  
  Tips & Tricks: 
  When creating triggers, it is important to make sure that they are specific enough to accurately detect user input but not so specific that they are triggered too often. Additionally, it is important to make sure that your triggers are not too similar to each other, as this can lead to confusion for the user. 
  
  Related Information: 
  For more information on triggers and how to use them in SAP Conversational AI, please refer to the official documentation here: https://cai.tools.sap/docs/concepts/triggers