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Component: CA-IAM-QIM
Component Name: Quality Issue Management
Description: A template in QIM to create activities of different types for a quality issue. The activity template serves as a prototype and already contains the important information for processing activities, such as the description, required partners, and any follow-up actions. The processor only needs to add additional information. An activity template is always assigned to an activity type for example, immediate action, corrective action and thus to an activity category for example, basic activity, extended activity. Using activity templates, groups of activities can also be preplanned and then transferred to a quality issue. Activity templates in QIM are, for example, sending an e-mail message to a customer or blocking a batch as an immediate action to avoid further problems.
Key Concepts: An activity template is a feature of the SAP Quality Issue Management (CA-IAM-QIM) component that allows users to create and store templates for activities related to quality issues. These templates can be used to quickly create activities related to quality issues, such as creating a task list, assigning tasks to team members, and setting deadlines. How to use it: Activity templates can be created in the Quality Issue Management component of SAP. To create an activity template, users must first define the tasks associated with the activity, assign team members to each task, and set deadlines for each task. Once the template is created, it can be used to quickly create activities related to quality issues. Tips & Tricks: When creating an activity template, it is important to ensure that all tasks are clearly defined and that team members are assigned to each task. Additionally, it is important to set realistic deadlines for each task in order to ensure that the activity is completed on time. Related Information: For more information on activity templates in SAP Quality Issue Management, please refer to the SAP Help Portal (https://help.sap.com/viewer/product/CA-IAM-QIM/).