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Component: CA-GTF-RCM
Component Name: Records and Case Management
Description: Unique identification number for a record. It is usually a combination of the ID of the responsible organizational unit and a class.
Key Concepts: A reference number is a unique identifier assigned to a record in the SAP Records and Case Management (RCM) component. It is used to track and manage records, such as documents, cases, and tasks. The reference number is generated automatically when a record is created and can be used to quickly locate the record in the system. How to use it: Reference numbers are used to quickly locate records in the SAP RCM system. When creating a new record, the system will automatically generate a reference number for it. This reference number can then be used to quickly search for the record in the system. Tips & Tricks: When searching for a record using its reference number, make sure to enter the full reference number including any leading zeros. This will ensure that you get the correct result. Additionally, if you are searching for multiple records at once, you can enter multiple reference numbers separated by commas. Related Information: The SAP RCM component also includes other features such as document management, task management, and case management. These features can be used in conjunction with reference numbers to further streamline your workflow. Additionally, SAP provides an API that allows you to integrate your existing systems with SAP RCM for even more efficient record management.