1. SAP Glossary
  2. Fiori UI for Analyze Sentiments Fiori Application
  3. negative mentions


What is negative mentions in SAP CA-EPT-FIO-SMI - Fiori UI for Analyze Sentiments Fiori Application?


SAP Term: negative mentions


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  • Key Concepts: 
    Negative mentions are comments or reviews that express dissatisfaction with a product or service. They are typically identified by using natural language processing (NLP) algorithms to analyze customer feedback. The CA-EPT-FIO-SMI Fiori UI for Analyze Sentiments Fiori Application is a tool that allows users to quickly identify and analyze negative mentions in customer feedback.
    
    How to use it: 
    The CA-EPT-FIO-SMI Fiori UI for Analyze Sentiments Fiori Application can be used to quickly identify and analyze negative mentions in customer feedback. The application uses NLP algorithms to scan customer feedback for keywords and phrases that indicate dissatisfaction. Once identified, the application provides detailed analysis of the negative mentions, including sentiment scores, topics, and other insights.
    
    Tips & Tricks: 
    When using the CA-EPT-FIO-SMI Fiori UI for Analyze Sentiments Fiori Application, it is important to ensure that the NLP algorithms are properly configured to accurately identify negative mentions. Additionally, it is important to regularly review the results of the analysis to ensure that all negative mentions are being identified and addressed appropriately.
    
    Related Information: 
    The CA-EPT-FIO-SMI Fiori UI for Analyze Sentiments Fiori Application is part of the SAP Customer Experience suite of applications. It can be used in conjunction with other applications in the suite, such as SAP Customer Experience Insights and SAP Customer Experience Analytics, to gain deeper insights into customer sentiment and behavior.
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