What is sales return in SAP CA-ANW - SAP Anywhere?

SAP Term: sales return

• Component: CA-ANW

• Component Name: SAP Anywhere

• Description: A document recording the products sent back to the seller by the customer due to quality issues.

Smart SAP Assistant

• Key Concepts: 
  Sales return is a process in SAP Anywhere that allows customers to return goods they have purchased. This process is used to reverse the original sales transaction and credit the customer’s account. The customer can then choose to either receive a refund or exchange the goods for something else. 
  
  How to use it: 
  In SAP Anywhere, sales returns are initiated by creating a return order. This order is then linked to the original sales order and the goods are returned to the warehouse. Once the goods have been received, the customer’s account is credited and the return order is closed. 
  
  Tips & Tricks: 
  When creating a return order, it is important to ensure that all of the necessary information is included such as the customer’s name, address, and contact information. Additionally, it is important to ensure that all of the goods being returned are in their original condition and packaging. 
  
  Related Information: 
  For more information on sales returns in SAP Anywhere, please refer to the SAP Anywhere help documentation or contact your local SAP representative.