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Component: BV-CRM
Component Name: Brand Voice - Customer Relationship Management
Description: An alpha release of a machine learning service that is available for trial purposes. The offering uses machine learning models to predict the price preferences of consumers, helping businesses better understand their customer behavior.
Key Concepts: Project “Price Preference” is a component of SAP’s BV-CRM Brand Voice - Customer Relationship Management. It is a tool that allows businesses to set up and manage pricing preferences for their customers. This helps businesses to better understand their customers’ needs and preferences, and to provide them with the best possible pricing options. How to use it: Project “Price Preference” can be used to set up and manage pricing preferences for customers. This includes setting up different pricing tiers, setting discounts, and creating special offers. The tool also allows businesses to track customer preferences over time, so they can adjust their pricing strategies accordingly. Tips & Tricks: When setting up pricing preferences for customers, it is important to consider the customer’s needs and preferences. It is also important to consider the competitive landscape, as well as the customer’s budget. Additionally, businesses should consider offering discounts or special offers to loyal customers in order to encourage repeat business. Related Information: Project “Price Preference” is part of SAP’s BV-CRM Brand Voice - Customer Relationship Management suite of tools. Other tools in this suite include Customer Segmentation, Customer Insights, and Customer Engagement. These tools can be used together to create a comprehensive customer relationship management strategy.