What is Corona-Warn-App in SAP BV-CRM - Brand Voice - Customer Relationship Management?

SAP Term: Corona-Warn-App

• Component: BV-CRM

• Component Name: Brand Voice - Customer Relationship Management

• Description: An app co-designed by SAP, Deutsche Telekom, and other partners, to track COVID-19 infections and break transmission chains in Germany. It was launched by the German government mid-2020. In October 2020, the app was connected to COVID-19 contact tracing apps in Italy and the Republic of Ireland, enabled through a system called the European Union EU interoperability gateway, an intergovernmental and cross-border initiative.

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• Key Concepts: 
  The Corona-Warn-App is a mobile application developed by SAP and the German government to help people track their exposure to the coronavirus. It uses Bluetooth technology to detect when two people are in close proximity and then sends an alert to both users if one of them tests positive for the virus. The app also provides information about local testing centers and other resources. 
  
  How to Use it: 
  The Corona-Warn-App is available for free download on both iOS and Android devices. Once installed, users must register with their phone number and email address. After that, they can enable Bluetooth on their device and the app will detect when they are in close proximity to another user who has also enabled Bluetooth. If one of the users tests positive for the virus, both users will receive an alert. 
  
  Tips & Tricks: 
  It is important to remember that the Corona-Warn-App is not a substitute for medical advice or testing. It is only meant to provide information about potential exposure and should not be used as a diagnostic tool. Additionally, it is important to keep Bluetooth enabled on your device in order for the app to work properly. 
  
  Related Information: 
  The Corona-Warn-App is part of SAP's BV-CRM Brand Voice - Customer Relationship Management suite of products. This suite includes tools such as customer segmentation, customer journey mapping, and customer experience management. These tools help businesses better understand their customers and create more personalized experiences for them.