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Component: BI-OD-SI
Component Name: Social Intelligence OnDemand
Description: A function in the People application of SAP StreamWork that displays diagrams of the relationships between two people or other entities in a network
Key Concepts: Connect is a component of SAP’s BI-OD-SI Social Intelligence OnDemand. It is a cloud-based platform that enables users to connect with their customers, partners, and employees in real-time. It provides a comprehensive suite of tools to help users build relationships, engage in conversations, and gain insights into customer behavior. How to Use it: Connect can be used to create and manage customer profiles, track customer interactions, and analyze customer data. It also provides tools for creating surveys, polls, and other forms of customer feedback. Additionally, Connect can be used to create targeted campaigns and track the results of those campaigns. Tips & Tricks: When using Connect, it is important to ensure that all customer data is kept secure and confidential. Additionally, it is important to ensure that all customer interactions are tracked accurately and that any customer feedback is taken into account when making decisions. Related Information: Connect is part of SAP’s BI-OD-SI Social Intelligence OnDemand suite of products. Other components of this suite include SAP Analytics Cloud, SAP HANA Cloud Platform, and SAP BusinessObjects Cloud. Additionally, Connect integrates with other SAP products such as SAP ERP and SAP CRM.