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Component: BC-UPG-OCS
Component Name: Online Correction Support
Description: Request to control a correction by a governance process; contains one or more singel hotfix correction requests
Key Concepts: A Master Hotfix Correction Request (MHCR) is a request for a correction to an SAP system that is made through the Online Correction Support (OCS) component of the SAP Support Portal. The MHCR is used to identify and document the problem and provide a solution. It is also used to track the progress of the correction and ensure that it is implemented correctly. How to use it: To create an MHCR, you must first log into the SAP Support Portal and select the OCS component. From there, you can select the “Create Master Hotfix Correction Request” option. You will then be prompted to enter information about the problem, such as the system version, product, and component. Once you have entered all of the necessary information, you can submit your request. Tips & Tricks: When creating an MHCR, it is important to provide as much detail as possible about the problem. This will help ensure that the correction is implemented correctly and quickly. Additionally, it is important to keep track of your MHCRs so that you can monitor their progress and ensure that they are completed in a timely manner. Related Information: For more information on creating an MHCR, please refer to SAP’s documentation on Online Correction Support (OCS). Additionally, you can find more information on tracking your MHCRs in SAP’s Knowledge Base article on Master Hotfix Correction Requests.