What is user time view in SAP (BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony)?

SAP Term: user time view

• Component: BC-SRV-COM

• Component Name: Communication Services: Mail, Fax, SMS, Telephony

• Description: A view of the appointment calendar in which all appointments are displayed in the user time zone. In the user time view, an appointment taking place at 15.00 hrs Central European Time is displayed to a user who is assigned the time zone Sydney as 01.00 hrs.

Smart SAP Assistant

• Key Concepts: 
  User time view is a feature of the SAP Communication Services component that allows users to view their communication activities in a timeline format. This feature allows users to quickly and easily identify when and how they communicated with customers, partners, and other stakeholders. 
  
  How to use it: 
  To use the user time view feature, users must first log into their SAP system. Once logged in, they can access the Communication Services component and select the “User Time View” option. This will open a timeline view of all communication activities that have been conducted by the user. 
  
  Tips & Tricks: 
  When using the user time view feature, it is important to remember that only communication activities that have been conducted through the SAP system will be visible in the timeline. If any communication activities have been conducted outside of the SAP system, they will not be visible in the timeline. 
  
  Related Information: 
  The user time view feature is part of the SAP Communication Services component, which also includes features such as mail, fax, SMS, and telephony. For more information about these features, please refer to the SAP documentation.