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Component: BC-SRV-COM
Component Name: Communication Services: Mail, Fax, SMS, Telephony
Description: Attribute of a recipient address. The recipient type determines how messages are sent to the address, such as internally for SAP users or using the Internet for Internet addresses.
Key Concepts: Recipient type is a component of the SAP Communication Services module. It is used to define the type of recipient for a communication, such as an email address, fax number, or SMS number. The recipient type also defines the format of the communication, such as HTML or plain text. How to use it: To use recipient type, first create a communication service in the SAP system. Then, define the recipient type for each communication service. This can be done by selecting the appropriate recipient type from the drop-down list in the Communication Services window. Tips & Tricks: When defining a recipient type, it is important to ensure that the format of the communication is compatible with the recipient’s system. For example, if sending an email to a user with an older version of Outlook, it may be necessary to select a plain text format instead of HTML. Related Information: For more information on using recipient type in SAP Communication Services, please refer to the SAP Help documentation.