What is outbox in SAP BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony?

SAP Term: outbox

• Component: BC-SRV-COM

• Component Name: Communication Services: Mail, Fax, SMS, Telephony

• Description: A folder in which documents sent by a user are collected. In the outbox, the user can access transmission information about the documents, such as whether they have arrived and whether they have been read.

Smart SAP Assistant

• Key Concepts: 
  Outbox is a component of the SAP Communication Services, which is a suite of tools that allow users to send and receive emails, faxes, SMS messages, and telephony calls. It is used to store outgoing messages that have been created but not yet sent. Outbox also stores messages that have been sent but not yet delivered. 
  
  How to use it: 
  Outbox can be accessed from the SAP Communication Services menu. From there, users can view all outgoing messages that have been created but not yet sent. They can also view messages that have been sent but not yet delivered. Users can then select the message they want to send and click the “Send” button to send it. 
  
  Tips & Tricks: 
  It is important to regularly check the Outbox for any messages that have not been sent or delivered. This will ensure that all messages are sent in a timely manner and that no important messages are missed. 
  
  Related Information: 
  For more information on the SAP Communication Services, please refer to the official SAP documentation. Additionally, there are many online tutorials and resources available to help users learn how to use the Outbox component of the SAP Communication Services.