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Component: BC-SRV-COM
Component Name: Communication Services: Mail, Fax, SMS, Telephony
Description: New documents can be created in a folder, and existing documents stored there. Various operations can be performed on these documents, such as displaying them or changing them.
Key Concepts: A folder in SAP is a type of object that can be used to store and organize documents, such as emails, faxes, SMS messages, and telephony recordings. It is part of the BC-SRV-COM Communication Services module. How to use it: Folders can be created in the BC-SRV-COM Communication Services module. Once created, documents can be stored in the folder for easy access and organization. Documents can also be moved between folders as needed. Tips & Tricks: When creating folders, it is important to give them descriptive names so that they are easy to find and identify. It is also helpful to create a folder hierarchy so that documents can be organized into categories. Related Information: For more information on using folders in SAP, please refer to the BC-SRV-COM Communication Services documentation.