What is Business Communication in SAP BC-SRV-COM - Communication Services: Mail, Fax, SMS, Telephony?

SAP Term: Business Communication

• Component: BC-SRV-COM

• Component Name: Communication Services: Mail, Fax, SMS, Telephony

• Description: E-mail, fax, and telephony interfaces

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• Key Concepts: 
  Business Communication Component (BC-SRV-COM) is a set of communication services offered by SAP that enables businesses to send and receive messages via mail, fax, SMS, and telephony. It provides a unified platform for businesses to manage their communication needs in an efficient and cost-effective manner. 
  
  How to use it: 
  BC-SRV-COM can be used to send and receive messages from customers, suppliers, partners, and other stakeholders. It also provides tools for managing customer relationships, such as customer segmentation and customer service management. Additionally, it can be used to automate processes such as order processing and invoicing. 
  
  Tips & Tricks: 
  BC-SRV-COM can be integrated with other SAP applications such as SAP ERP and SAP CRM to provide a comprehensive communication solution. Additionally, it can be used to create custom reports and dashboards for better visibility into communication activities. 
  
  Related Information: 
  BC-SRV-COM is part of the SAP NetWeaver platform, which provides a comprehensive set of tools for developing and deploying enterprise applications. Additionally, it is compatible with other third-party applications such as Microsoft Exchange Server and IBM Lotus Notes.