What is text profile in SAP BC-SRV-CM - Case Management?

SAP Term: text profile

• Component: BC-SRV-CM

• Component Name: Case Management

• Description: Customizing setting in which possible headers for the notes are defined for example, "internal note", "response". One text profile must be assigned to each case type.

Smart SAP Assistant

• Key Concepts: 
  A text profile is a feature of SAP Case Management (BC-SRV-CM) that allows users to store and manage text documents. It enables users to create, edit, and delete text documents, as well as assign them to specific cases. Text profiles are used to store and manage all types of text documents, such as emails, notes, and reports.
  
  How to use it: 
  To use a text profile in SAP Case Management, users must first create a new text profile. This can be done by selecting the “Create Text Profile” option from the main menu. Once the profile is created, users can then add text documents to it by selecting the “Add Text Document” option from the main menu. Users can also edit existing text documents by selecting the “Edit Text Document” option from the main menu. Finally, users can delete text documents by selecting the “Delete Text Document” option from the main menu.
  
  Tips & Tricks: 
  When creating a new text profile in SAP Case Management, it is important to give it a descriptive name that will help other users identify it quickly and easily. Additionally, when adding or editing text documents in a text profile, it is important to ensure that all changes are saved before exiting the document. This will help ensure that all changes are properly recorded and stored in the system.
  
  Related Information: 
  For more information on using text profiles in SAP Case Management, please refer to the official SAP documentation at https://help.sap.com/viewer/product/SAP_CASE_MANAGEMENT/latest/en-US/index.html