What is process route item in SAP BC-SRV-CM - Case Management?

SAP Term: process route item

• Component: BC-SRV-CM

• Component Name: Case Management

• Description: Step that is processed within a process route. A user defines a process route by creating individual process route items. The items can be defined in parallel or in sequence. The user assigns an activity to be executed to the process route item, along with a person or persons who will process the activity. The processors each receive a work item in their workflow inbox when the processor of the previous process route item has completed their work item. If they have the authorization to do so, a processor of a process route item can change the process route on an ad-hoc basis insert or delete process route item.

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• Key Concepts: 
  Process route item is a component of the SAP BC-SRV-CM Case Management module. It is used to define the sequence of activities that must be completed in order to complete a process. It is also used to define the roles and responsibilities of each participant in the process. 
  
  How to use it: 
  Process route items are created in the SAP system and can be assigned to individual users or groups. They can be used to define the sequence of activities that must be completed in order to complete a process. They can also be used to define the roles and responsibilities of each participant in the process. 
  
  Tips & Tricks: 
  When creating process route items, it is important to ensure that all activities are clearly defined and that all participants understand their roles and responsibilities. It is also important to ensure that all activities are completed in the correct order and that any changes or updates are communicated to all participants. 
  
  Related Information: 
  For more information on how to use process route items, please refer to the SAP BC-SRV-CM Case Management documentation. Additionally, there are many online resources available that provide detailed tutorials on how to use this feature.