What is Sell Standardized Services with Service Confirmation in SAP AP-XCR - CRM Customer Relationship Management?

SAP Term: Sell Standardized Services with Service Confirmation

• Component: AP-XCR

• Component Name: CRM Customer Relationship Management

• Description: The selling of standardized services to customers. This includes processing customer quotes, and planning and executing sales orders; the provision of services are documented in the service confirmation. The services provided are invoiced, and customers’ payments are monitored. Accounting is continually updated throughout the integration scenario.

Smart SAP Assistant

• Key Concepts: 
  Sell Standardized Services with Service Confirmation is a component of the SAP Customer Relationship Management (CRM) module. It enables companies to create and manage standardized services that can be sold to customers. This component also allows companies to confirm the services they have sold, ensuring that customers receive the services they have paid for. 
  
  How to Use It: 
  To use Sell Standardized Services with Service Confirmation, companies must first create a service template. This template will define the parameters of the service, such as the duration, cost, and any other relevant information. Once the template is created, it can be used to create individual services that can be sold to customers. When a customer purchases a service, the company can then use the Service Confirmation feature to confirm that the service has been delivered. 
  
  Tips & Tricks: 
  When creating a service template, it is important to include all relevant information so that customers know exactly what they are purchasing. Additionally, it is important to keep track of all services that have been sold and confirmed so that customers can be sure they are receiving what they paid for. 
  
  Related Information: 
  Sell Standardized Services with Service Confirmation is part of SAP’s CRM module. Other components of this module include Lead Management, Opportunity Management, and Customer Interaction Center. Additionally, SAP offers a range of other products and services related to customer relationship management.