What is SAP Support Request in SAP AP-SSR - CRM-SAP Support Request Processing?

SAP Term: SAP Support Request

• Component: AP-SSR

• Component Name: CRM-SAP Support Request Processing

• Description: A request from a user of an SAP system at customer site or from the SAP system itself to a service provider to clarify and correct an error in the SAP system. It documents the error, the resolution process, and the solutions found.

Smart SAP Assistant

• Key Concepts: 
  SAP Support Request is a component of the SAP Customer Relationship Management (CRM) system. It is used to process customer service requests and provide support to customers. It allows customers to submit service requests, track their progress, and receive support from SAP. 
  
  How to use it: 
  To use SAP Support Request, customers must first create an account and log in. Once logged in, customers can submit service requests and track their progress. Customers can also view the status of their requests and receive support from SAP. 
  
  Tips & Tricks: 
  When submitting a service request, be sure to provide as much detail as possible. This will help SAP provide the best possible support. Additionally, be sure to check the status of your request regularly to ensure that it is being addressed in a timely manner. 
  
  Related Information: 
  For more information about SAP Support Request, please visit the SAP website at https://www.sap.com/products/crm/support-request-processing.html.