1. SAP Glossary
  2. CRO14-Service Provider Cockpit
  3. Service Delivery Templates


What is Service Delivery Templates in SAP AP-LM-SPC - CRO14-Service Provider Cockpit?


SAP Term: Service Delivery Templates


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  • Key Concepts: 
    Service Delivery Templates (SDTs) are a feature of the SAP Service Provider Cockpit (SPC) component of the SAP Landscape Management (AP-LM) solution. SDTs are used to define and manage the delivery of services to customers. They provide a standardized way to define and manage service delivery processes, including service level agreements, service requests, and service delivery activities. 
    
    How to use it: 
    SDTs are used to define and manage the delivery of services to customers. They provide a standardized way to define and manage service delivery processes, including service level agreements, service requests, and service delivery activities. The SDT is created in the SPC cockpit and can be used to define the service delivery process for each customer. The SDT can be customized for each customer's needs, allowing for flexibility in the service delivery process. 
    
    Tips & Tricks: 
    When creating an SDT, it is important to consider the customer's needs and requirements. This will ensure that the SDT is tailored to their specific needs and will provide a more efficient and effective service delivery process. Additionally, it is important to review the SDT regularly to ensure that it is up-to-date with any changes in customer requirements or service levels. 
    
    Related Information: 
    For more information on Service Delivery Templates, please refer to the SAP Help Portal or contact your local SAP representative. Additionally, there are several online resources available that provide detailed information on how to create and manage SDTs in SAP SPC.
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