What is 'rating set' in SAP AP-LM-SPC - CRO14-Service Provider Cockpit?

rating set - Overview

• Component: AP-LM-SPC

• Component Name: CRO14-Service Provider Cockpit

• Description: A collection of rating rules, weighting factors for SAP support area codes and customers, and further data used to assess the performance and operational status of application areas.

rating set - Details

• 
  Key Concepts: 
  A rating set is a component of the Service Provider Cockpit (SPC) in SAP. It is used to define the criteria for evaluating the performance of service providers. The rating set consists of a set of criteria that are used to rate the performance of service providers. The criteria can be based on customer feedback, quality of service, cost, and other factors. 
  
  How to use it: 
  The rating set is used to evaluate the performance of service providers. The criteria in the rating set are used to rate the performance of service providers. The ratings are then used to determine which service providers are best suited for a particular job or project. 
  
  Tips & Tricks: 
  When creating a rating set, it is important to consider all aspects of the service provider's performance. This includes customer feedback, quality of service, cost, and other factors. It is also important to ensure that the criteria in the rating set are relevant and up-to-date. 
  
  Related Information: 
  For more information about rating sets in SAP, please refer to the SAP Help Portal or contact your SAP representative.