What is Customer Status in SAP AP-LM-SPC - CRO14-Service Provider Cockpit?

SAP Term: Customer Status

• Component: AP-LM-SPC

• Component Name: CRO14-Service Provider Cockpit

• Description: A work center view that provides a summary of current business performance of SAP productive tenants administered by the Service Provider Cockpit.

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• Key Concepts: 
  Customer Status is a feature of the Service Provider Cockpit (SPC) component of SAP's Logistics and Materials Management (AP-LM) module. It allows service providers to track the status of their customers, including their current orders, invoices, and payment information. This helps service providers to better manage their customer relationships and ensure that they are providing the best possible service. 
  
  How to use it: 
  The Customer Status feature can be accessed from the SPC component of AP-LM. Once in the SPC, select the “Customer Status” option from the menu. This will open a window that displays all of the customer’s current orders, invoices, and payment information. The user can then view and edit this information as needed. 
  
  Tips & Tricks: 
  When using the Customer Status feature, it is important to keep track of any changes that are made. This will help ensure that all customer information is up-to-date and accurate. Additionally, it is important to regularly review customer information to ensure that all orders and invoices are being processed correctly. 
  
  Related Information: 
  For more information on the Customer Status feature of SAP’s Service Provider Cockpit component, please refer to SAP’s official documentation at https://help.sap.com/viewer/product/AP_LM_SPC/CRO14/en-US.