1. SAP Glossary
  2. CRM Activity Management
  3. Activity Task


What is Activity Task in SAP AP-AM - CRM Activity Management?


SAP Term: Activity Task

  • Component: AP-AM

  • Component Name: CRM Activity Management

  • Description: A type of activity used in Activity Management containing information about anything an employee needs to do within a certain time frame, and which can be related to a business partner.


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  • Key Concepts: 
    Activity Task is a component of SAP's Activity Management (AP-AM CRM) module. It is used to manage and track activities related to customer relationships, such as sales calls, emails, and meetings. Activity Tasks are created in the system and assigned to users, who can then track their progress and update the status of the task. 
    
    How to use it: 
    Activity Tasks can be created in the system by entering the relevant information, such as the task name, description, due date, and assignee. Once created, users can view their tasks in a list or calendar view. They can also update the status of the task as they progress through it. 
    
    Tips & Tricks: 
    When creating an Activity Task, it is important to provide as much detail as possible so that users can easily understand what needs to be done. Additionally, setting reminders for tasks can help ensure that they are completed on time. 
    
    Related Information: 
    Activity Tasks are part of SAP's Activity Management module, which also includes features such as contact management and activity tracking. Additionally, Activity Tasks can be integrated with other SAP modules such as Sales and Service for a more comprehensive view of customer relationships.
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