How To Fix CRM_MESSAGES014 - Erreur système ; le GUID de référence de poste transmis est incorrect.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MESSAGES - Output for CRM Output Collector

• Message number: 014

• Message text: Erreur système ; le GUID de référence de poste transmis est incorrect.

Quelle est la cause de ce problème?

A CRM developer has called the collection of an individual message,
and, by doing so, has entered an incorrect reference GUID. There is no
CRM document item in the GUID.

Réponse du système

A short dump is triggered.

Comment corriger cette erreur?

Notify your system administrator.
Notes for the hotline
The most important issue in the current short dump is the stack of
active calls: Which sub-object for the CRM document has the message
handler called with the incorrect GUID?
Possible causes for errors are:
A <ZH><ZU>Initialization problem:</></> The incorrect GUID is possibly
the GUID for a previously edited item, which, however, was created, but
editing was cancelled.
A <ZH><ZU>switch from header to item:</></> The GUID '&V1&' possibly
describes a CRM document header which was valid at the time of
cancellation. The indicator IV_REF_KIND was perhaps created incorrectly
by the caller when the function module CRM_MESSAGE_COLLECT was called
(it should really be 'A' but was created as 'B').
If the short dump can be reproduced, you can change from the short dump
to the debugger, and from there, go to thae last caller for the
function group CRM_MESSAGES in the stack of active calls. Where did the
incorrect GUID come from?

Procédure pour les administrateurs système

Notify the hotline, so that the error can be corrected.
If you cannot find a note in the OSS note system, send the stack of
active calls contained in this short dump, along with a description of
the error, to SAP.

Extrait du message d'erreur du système SAP. Copyright SAP SE.