How To Fix CRM_MESSAGES013 - Erreur système ; GUID de référence d'en-tête incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MESSAGES - Output for CRM Output Collector

• Message number: 013

• Message text: Erreur système ; GUID de référence d'en-tête incorrect

Quelle est la cause de ce problème?

A developer has called the collection of an individual message and, by
doing so, has entered an incorrect reference GUID. There is no CRM
document with the GUID '&V1&'.

Réponse du système

A short dump is triggered.

Comment corriger cette erreur?

Notify your system administrator or the SAP hotline.
Notes for the hotline
The most important issue with the current short dump is the stack of
active calls: Which sub-object of the CRM document has the message
handler called with the incorrect GUID?
Possible causes of errors are:
An <ZH><ZU>Initializing problem:</></> The incorrect GUID is possibly
the GUID for a document previously edited, which, however, was not
saved, but instead the editing was cancelled.
A <ZH><ZU>switch from header to item:</></>. The GUID '&V1&' possibly
describes a CRM document item which was valid at the time of
cancellation. The indicator IV_REF_KIND was possibly created
incorrectly by the caller when calling the function module
CRM_MESSAGE_COLLECT (it should really be 'B', was however created as
'A').
If the short dump can be reproduced, you can change from short dump to
the debugger, and from there, go to the last caller for the function
group CRM_MESSAGES in the stack of the active calls. Where did the
incorrect GUID come from?

Procédure pour les administrateurs système

Notify the hotline, in order that the error can be corrected. If you do
not find a note in the OSS note system, send the stack contained in
this short dump for the active calls, along with a description of the
error, to SAP.

Extrait du message d'erreur du système SAP. Copyright SAP SE.