How To Fix CRM_CCM_RECOVERY120 - Poste pièce pmt &1 &2 &3 &4 est traité ds CRM et ne peut pas être rappr.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CCM_RECOVERY - Message Class for the Claim Chargeback Recovery Process

• Message number: 120

• Message text: Poste pièce pmt &1 &2 &3 &4 est traité ds CRM et ne peut pas être rappr.

Quelle est la cause de ce problème?

The payment item &V1& &V2& &V3& &V4& was transferred to CRM. There it
is represented as a CRM recovery. Once the CRM recovery is released, it
will trigger the credit debit linkage in FI. After that the two reports
FOAP_PROCESS_PAYMENT_ADVICES and FOAP_PROCESS_INVOICES will clear the
corresponding payment item. As CRM is in control of the payment item, it
may not be cleared by an FI process.

Réponse du système

The system aborts the clearing of the payment item.

Comment corriger cette erreur?

There are two options.
If the clearing of the payment item was a mistake, it should not be
repeated by the user.
If the processing of the payment item in CRM was a mistake, the CRM
recovery can be cancelled and deleted in CRM. This will return the
control back to FI so that the user can continue with the processing of
the payment item in FI.

Procédure pour les administrateurs système

This check can be disabled in customizing. It should be noted that SAP
does not recommend to switch off this check as this can lead to an
inconsistent state within the CRM-process.
INCLUDE CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX

Le système émet un message d'erreur et ne vous permettra pas de poursuivre cette transaction tant que l'erreur n'est pas résolue.

Extrait du message d'erreur du système SAP. Copyright SAP SE.