How To Fix BCOMEC031 - L'ID appel indiquée n'est pas valable

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOMEC - Business Communication: Messages of external components

• Message number: 031

• Message text: L'ID appel indiquée n'est pas valable

Quelle est la cause de ce problème?

The requested action on the call cannot be executed because the
specified call ID is not valid. Possible reasons:
The call has already ended.
The call was transferred or converted into a conference call. In the
process, the ID can change.
Further information on the external software component:
&V3&
The server concerned is &V1&.

Réponse du système

The function was not executed.

Comment corriger cette erreur?

If possible, refresh the overview of all calls, choose the required
call and repeat the action.

Procédure pour les administrateurs système

The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&

Extrait du message d'erreur du système SAP. Copyright SAP SE.