How To Fix MN364 - La base de escala es igual a cero (verifique la actualización)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 364

• Message text: La base de escala es igual a cero (verifique la actualización)

¿Qué causa este problema?

Translation: In part identical to MN362
The
<DS:GLOS.352A1FB41F085BF7E10000009B38F974>scale basis</> of the
<DS:GLOS.3526C79FAFAB52B9E10000009B38F974>condition record</> that
resulted from the update of business volume data from the documents
(purchase orders, goods receipts, invoices, supplier billing documents,
settlement documents) is zero.
As the
<DS:GLOS.3526C799AFAB52B9E10000009B38F974>condition basis</> is not
zero, and the condition record can have a scale, an error may have
occurred during updating of business volumes.
Possible causes:

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

The volume, points score etc. are missing in the documents, the
purchasing info record and/or material master, so the value is posted as
zero.
In rare cases, the situation may arise if price determination defined
the condition record, but the update was carried out without quantity,
volume, weight (e.g. services, subsequent debits, blanket purchase
orders etc.).
The calculation schema is not maintained in full.
For correct updating of the value of the business volume, indicator "7"
(transfer of value to KOMP-BONBA) must be entered in the level in the
"Subtotals" field from which the end-of-period rebate is to be
calculated. An entry in the column "Level from" relates only to the
calculation of the provision, not to the update of the value of the
business volume. If necessary, you can also use other subtotals.

Respuesta del sistema

The system may determine incorrect update data (business volumes).

¿Cómo arreglar este error?

Check the data that the system determines.
If it is incorrect, check the documents concerned (see Detailed
statement function).
If there is an error here, the data updated for settlement in the
Logistics Information System is incorrect too.
Check settlement accounting already performed.
If necessary, contact your system administrator.

Procedimiento para Administradoras de Sistemas

The condition record has (internal) number &V1&.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.