How To Fix MN362 - La base de escala es igual a cero (verifique la actualización)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 362

• Message text: La base de escala es igual a cero (verifique la actualización)

¿Qué causa este problema?

Translation: In part identical to MN362
The
<DS:GLOS.352A1FB41F085BF7E10000009B38F974>scale basis</> of the
<DS:GLOS.3526C79FAFAB52B9E10000009B38F974>condition record</> resulting
from the update of business volume data from the documents (purchase
orders, goods receipts, invoices, supplier billing documents, settlement
documents) is zero.
As the
<DS:GLOS.3526C799AFAB52B9E10000009B38F974>condition basis</> is not
zero, and the condition record can have a scale, it is possible that an
error occurred during the updating of business volumes.
Possible causes:

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

The volume, points score etc. are missing in the documents, in the
purchasing info record and/or material master, so that a value of zero
is posted.
In rare cases, the error may arise because price determination defined
the condition record, but the update was carried out without quantity,
volume and weight (e.g. services, subsequent debits, blanket purchase
orders etc.).
The calculation schema is not maintained in full.
For the value of the business volume to be updated correctly, indicator
"7" (transfer of values to KOMP-BONBA) must be entered at the level in
the "Subtotal" field from which the subsequent end-of-period rebate is
to be calculated. An entry in the "Level from" column relates only to
the calculation of provisions, not to the update of the value of the
business volume.
If necessary, you can use other subtotals.

Respuesta del sistema

The system may determine incorrect update data (business volumes).

¿Cómo arreglar este error?

Check the business volume data that the system determines.
If it is incorrect, check the documents concerned.
If there is an error here, the data updated for settlement in the
Logistics Information System is incorrect too.
Check the settlement accounting already performed.
If necessary, contact your system administrator.
The document concerned (price determination) has number &V1&, item &V2&.
For the number of the document (update), please see the list output.

Procedimiento para Administradoras de Sistemas

The condition record has (internal) number &V3&.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.