How To Fix CRM_MKT_EXTERNAL049 - Objeto raíz &1 no es igual que el plan/la campaña

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 049

• Message text: Objeto raíz &1 no es igual que el plan/la campaña

¿Qué causa este problema?

The external system has returned a table containing the hierarchy of
the marketing plan / marketing campaign.
In this table, the object &V1& with the GUID &V2& was identified as the
root node of the hierarchy. However, this GUID belonging to the root
node &V1& is not identical to the GUID &V3& belonging to the marketing
plan / marketing campaign.

Respuesta del sistema

The CRM Marketing Planner does not allow the GUID of the root node to
differ from that of the marketing plan / marketing campaign.

¿Cómo arreglar este error?

In the external system, change the hierarchy such that the root node
has the same GUID as the marketing plan / marketing campaign.

Procedimiento para Administradoras de Sistemas

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.