How To Fix CRM_KNOWLEDGE_ART010 - La conexión TREX-RFC no existe

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_KNOWLEDGE_ART - Message Class for Knowledge Article

• Message number: 010

• Message text: La conexión TREX-RFC no existe

¿Qué causa este problema?

The knowledge article search was designed to use TREX as a search
engine, but the system cannot connect to TREX using RFC.
The Software Agent Framework settings in Customizing under <LS>Customer
Relationship Management -> Enterprise Intelligence -> Software Agent
Framework</> are incorrect or incomplete.

Respuesta del sistema

The system uses a TREX-independent search for knowledge articles that
provides only very limited functionality.

¿Cómo arreglar este error?

Contact your system administrator.

Procedimiento para Administradoras de Sistemas

Check your settings for search engine "&V1&" in Customizing activity
<LS>Customer Relationship Management -> Enterprise Intelligence ->
Software Agent Framework -> Configure RFC Destinations</>.

El sistema emite un mensaje de error y no le permitirá continuar con esta transacción hasta que se resuelva el error.

Extracto de mensaje de error del sistema SAP. Copyright SAP SE.